If you have any queries, we’re here to help.
Check out our Frequently Asked Questions. If you still require assistance or would like to give us some feedback, you can contact us directly using any of the methods shown below.
Get in touch with our Membership Services Team who will be happy to help!
Customer Support Team: 01273 668843
Our Customer Support Team are available to deal with all your enquiries:
Monday – Friday: 9.00am – 5.30pm
We take pride in our excellent customer service and will endeavour to answer your call within the fastest possible time, resolving any query have, as soon as possible.
Customer Support Team: firstname.lastname@example.org
We will make every effort to respond to your request as soon as possible.
We are also happy to receive your correspondence by post:
Smart Leisure Pass
The Rocket Marketing Group
PO Box 5141
Use the form below to contact us with any queries about your Smart Leisure Pass.
Please provide as much information as possible to help us deal with your enquiry promptly. Include your: Name, Membership Number, Postcode, Phone Number and any other details you feel are appropriate.
We will process your request as soon as possible and will contact you on the email address you provide.
Who We Are?
The Smart Leisure Pass is administered by the Rocket Marketing Group, a registered member of the Institute of Promotional Marketing in the UK.
The Rocket Marketing Group is BSI accredited for the provision of incentive programmes and customer support services.