Smart Leisure Pass Terms & Conditions
1. PERSONAL USE LIMITATION
This website is owned and operated by Rocket Marketing Ltd (‘We’,’us’, ‘our’) and is provided to you for personal use only. You may not modify, copy, distribute, transmit, reproduce, publish, license, transfer, or sell any information, software, products or services obtained from this Website in any way or in any media.
a. Your membership of the scheme is Personal to you and use of this service is for the registered named member only, and is strictly non-transferable. Proof of ID and a valid membership card or number may be requested by third party providers at time of redemption.
b. You must not share your access/ log in details, card / membership number, discount codes or vouchers with anyone else or place or allow the placement of this information on any social media site, any printed material or other media. Those doing so risk termination of their membership with immediate effect and no refund.
2. OFFERS FROM THIRD PARTIES
a) The site offers a variety of discounts, deals, benefits with carefully chosen third parties. Whilst we have used our best endeavours to source and maintain accurate information on these offers, we cannot guarantee the accuracy of such information at all times. It is your responsibility to check details such as pricing, opening hours, locations, expiry dates, the need for pre-booking and other restrictions before ordering. Any discounts are given as an indication only and from data supplied by the third party at the relevant time. We cannot make or give any promises, warranties, guarantees or representations concerning the goods or services provided by these suppliers.
b) Any contract which is made for the purchase of goods or services with a third party supplier will be between you and that third party. We accept no liability for any contract made by you in relation to the goods or services requested or supplied via third party. Please ensure that you have read all of the offer details and conditions, such as age or other restrictions, dates or expiry terms and locations, before committing.
c) Discount codes, savings or vouchers etc obtained through the scheme cannot be refunded or exchanged for cash or exchanged once bought via the relevant third party and cannot be used in conjunction with any other special promotions, discount tokens, coupons or cards being run by the third party at the time of participation.
d) Offers and benefits may have to be withdrawn, cancelled or amended due to circumstances beyond our control. Where possible we will always seek to communicate this to members but we shall not be liable for such changes or for any attraction or third party that refuses to honour the advertised discount or promotion.
3. LINKS TO THIRD PARTY SITES
This Website contains links to third party websites, web pages and services. We do not control these websites and before you provide any information to them, you should read the Terms provided by the third party sites. We are not able to accept any responsibility or liability for any third party websites and your access and use of such websites or services is at your own risk.
4. WARRANTY
Although we make reasonable efforts to ensure the validity of all offers at the time of publishing, we accept no liability for any attraction or third party that refuses to honour the advertised discount or promotion. In addition, you warrant that your use of this Website is for lawful purposes only and you shall indemnify us against all claims, losses, liabilities, costs, damages and expenses incurred by us due to any breach by you of these Terms.
5. LIABILITY DISCLAIMER
Although we will use all reasonable skill and ability to ensure that the information on this site is accurate, we cannot guarantee that there will be no errors, omissions or inaccuracies. Nor can we accept any liability for any such errors and omissions or for any loss of data or damage to equipment or software as a result of you using this site or loss of income, revenue or profits, except where there is death or personal injury as a result of our negligence.
6. ACCESS TO THE SITE
Access to the site is restricted to registered members for a prescribed period of time. We reserve the right to restrict or prohibit access to the site by particular users, at our sole discretion or at the request of our Corporate partners.
7. MEMBERSHIP RENEWAL
Membership is for one year from date of registering. Corporate members will be able to renew subject to them still be eligible under the terms of their Corporate agreement with us.
8. MEMBERSHIP CARDS / MEMBERSHIP CODES
Membership Cards / Codes shall remain our property at all times, and may be cancelled or annulled as per Clause 6. Members seeking a replacement card / code due to loss, theft or damage, may do so by calling Customer Experience Team on 01273 668843.
9. INTELLECTUAL PROPERTY AND COPYRIGHT
All intellectual property rights and copyright in the Website, its design, graphics, know how, and other content on the site is owned by us, or is used with permission of the copyright owners, and must not be used without express written permission from us.
10. DATA PROTECTION
We take the integrity of your personal information very seriously. Please see our website for our Data Protection and Privacy Policy.
11. MODIFICATION OF THESE TERMS
We reserve the right to change these Terms at any time. For this reason we recommend that you occasionally check the Terms for any changes that might affect you.
12. LEGAL JURISDICTION
All disputes arising out of or relating to the use of this site and the Smart Leisure Pass shall be governed by English law and the exclusive jurisdiction of the English courts.
Data Protection & Privacy Policy
1. SMART LEISURE PASS Privacy Policy
Rocket UK Limited, trading as The Rocket Marketing Group (“we/us/our”) is committed to protecting the integrity and security of your data and personal information. Through the use of appropriate policies and procedures, we, as Data Controller, seek to ensure that our use of your data shall comply with the Data Protection Act 1998 and other UK and EU regulations. We are registered as a Data Controller with the Information Commissioner’s Office, registration number Z8722213.
2. Conditions of Use
Unless stated otherwise, this, our current Data Protection & Privacy Policy applies to all information that we gather, store and use. By using this site or agreeing to our Terms, you consent to the collection, processing, storage and use of any of your personal information as set out above
3. What is Personal Data?
The Data Protection Act 1998, Personal Data defines it as data that relates to a living individual who can be identified:
a. From that data, or
b. From that data and other information which is in the possession of, or likely to come into the possession of, the data controller, and includes any expression of opinion about the individual, and any indication of the intentions of the data controller or any other person in respect of the individual.
4. How do we gather and use Personal Data
We will collect personal data when you register with us or participate as a member on the site. Wherever possible, personal data will not be obtained, held, used or disclosed unless the individual has given their positive consent, usually via the use of relevant tick boxes.
5. Why do we collect Personal Data?
We collect and process personal data for the following reasons: Research, Analysis, Client Reporting, provision of Discounts, Savings or other scheme Benefits, Accounting and Advisory Services. We shall not pass your data to other organisations without your express consent, except for the purpose of providing these services.
6. Our Cookie Policy
A cookie is a small piece of data that websites collect from visits and that can identify a web-enabled user device such as computer, laptop, PDA, mobile, smart phone or tablet. Cookies never contain Personal Information, but are useful for reporting on the number of visits to the site and its various pages and for presenting the right sort of information to the right visitors. For more on cookies see www.allaboutcookies.org.
7. How do we use cookies?
We will only use cookies which are necessary for the provision of information and services on our site, and where we have received your permission. The transfer of cookies to third parties or their access to information on our cookies is not allowed.
8. We use the following types of cookies
‘Persistent Cookies’ tend to stay on your device for a period of time and can be:
a. stored on your device after your successfully login to the Website and expire after 60 days. This cookie is used to provide site branding and other Website customisations based upon your organisations requirements
b. stored on your device if you choose to have the Website remember your username. You can choose this option by selecting the tick box on the member sign-in page. By selecting the tick box you consent to us storing and reading this cookie
‘Session cookies’ are essential for the operation of the site, but remain active only until you log out of the Website or the cookie expires due to a period of inactivity.
Third Party Cookies – certain pages or area of content on the site, e.g. third party videos, may include cookies. These are usually required to track and record traffic to and from the site. We have no control over these cookies and you should read the third party’s own website for information about them.
9. Will my information be shared with other third parties?
We will never sell, rent or trade your personal information to third parties. However in order to operate the site, or provide some of the goods, services, discounts, savings or benefits that you require, we may need to supply selected third parties e.g. a benefits provider or a fulfilment house, with your Personal Information, but it will only be for the stated purpose and no other. Please be aware that with some providers on the site, you will need to provide them with your Personal Information. Such data will be subject to the Privacy Policies of the relevant third party which you should read and consider carefully before submitting any information.
10. Disclosure of data
Our policy of not disclosing your personal information will apply except in those circumstances specified by relevant law, primarily:
a. To safeguard national security
b. The prevention or detection of crime including the apprehension or prosecution of offenders
c. Discharge of regulatory functions (includes health, safety and welfare of persons at work);
d. To prevent serious harm to a third party
e. To protect the vital interests of the individual, primarily life and death situations
f. Assist in the assessment or collection of tax duty
11. Using your Personal Information
From time to time we may wish to contact you by either email or phone, to find out your opinion of our services or other offers that might be of interest to you. You may at any time update your preferences for receiving marketing information such as this, via the My Account section of the website or by writing to data@smartleisurepass.co.uk and we will amend our records accordingly.
12. Security
The security of your data is very important to us and we seek to protect it from wrongful loss, misuse, alteration or destruction. Our security controls and processes are reviewed regularly to ensure that they are in line with changes in the law and technology.
13. Changes to this Policy
We reserve the right to change this Data Protection & Privacy Policy at any time. For this reason, we suggest that you occasionally check this Policy for any such changes.
14. The Promoter: Rocket UK Limited (Trading as The Rocket Marketing Group) Company Registration no (4294400)
Registered Address: Mocatta House, Trafalgar Place, Brighton, BN1 4DU